Live · answers in your voice

Stop missing the callsthat pay the wages.

Loyal Receptionist is the AI receptionist that picks up every call, books the job by postcode, and dispatches the nearest crew — 24/7, in English or Cymraeg. Built for UK trades, solicitors and local services.

no card · from £29/mo · live in 2 hours

or call Sarah directly on 07782 603 274 — answers 24/7

SBMKSmith Plumbing, Bryn’s Windows, and growing pilots across Cardiff and the Vale.
Sarah, the AI receptionist, leaning out from behind the phone
Sarah — Loyal
Live agent · <1s latency
Live
Mute
Answer
Speaker
What I take off your plate

I Handle the Business You Do The Job.

loyalreceptionist.co.uk
Every call answered, summarised and logged in the activity feed

Every call answered. Every job that should be booked, booked.

Pilot data from Smith Plumbing & Bryn’s Windows — your numbers will live here once we go live.

0Missed Calls

Picked up on the first ring, every time — including 5pm Friday and Sunday morning.

24/7Always-on coverage

No voicemail, no answering service rota, no Saturday-only manning gap.

Recovered per week

Your average job value × the calls you used to miss after hours. Tell us the number and we'll quote you the figure.

Do the maths · your numbers

What’s a missed call actually worth?

Slide your real numbers. We’ll show you the revenue you’d recover in week one — and how fast Loyal pays for itself.

8
130
£180
£50£2,000
50%
20%90%

Defaults are conservative UK-trades benchmarks. Move the sliders to your actual numbers — nothing leaves this page.

Annual revenue recovered
£37,440
Per week
£720
Per month
£3,120
Loyal pays itself back in
StandardRecommended
£79/mo · £99 install
< 1 day
Pro
£149/mo · £149 install
2 days
See full pricing →

Math: calls × conversion × job value, against each plan’s monthly cost. Install fees are one-off and not in this number. Plan pick assumes you currently answer about 4 in 5 calls.

How it works · ring → book → dispatch

Three steps. Forty seconds. No human in the loop.

Sarah — Loyal
The example call · or try her yourself
Live
  1. 01 · The phone rings

    Loyal answers in your voice.

    Trained on your services, your prices, your service area and your emergency policy. Speaks English or Cymraeg, swaps mid-call.

    voice ·
    live agent · <1s latency
    language ·
    en-GB · cy-GB
  2. 02 · It books the job

    Postcode first. Slot offered. Job created.

    Geocodes via postcodes.io, checks the caller is inside your service area, then offers a real slot from your live calendar — never an empty promise.

    flow ·
    postcode → geofence → slot
    tools ·
    25 voice tools (8 customer + 17 operator)
  3. 03 · The right crew gets it

    Nearest engineer pinged. SMS sent.

    PostGIS picks the closest crew member who's on the clock. SMS goes to crew and customer. Late-predict flags slippage every 60 seconds.

    dispatch ·
    PostGIS geofence · working-hours filter
    monitoring ·
    late-predict ticks every 60s
On the road

You take the van. I’ll bring the office.

On the road you won’t miss a beat — today’s jobs, the live map and the money, in your pocket.

Download on theApp StoreGet it onGoogle Play

Coming soon to the App Store and Google Play.

The day's route on the live map — priced stops, next job, tap Go
The owner's Today screen — what Sarah booked overnight, jobs and money at a glance
Who it’s for

Built first for the trades who can’t be at the end of a phone.

Trades is the headline. Solicitors and local services run on the same engine — they just need the prompt tuned for their flow.

Headline vertical · UK trades

Plumbers · electricians · gas engineers · glaziers

Customer rings while you're under a sink. Loyal books the job, picks the closest crew member with the right cert, and texts you the address before you've washed your hands.

  • Per-trade service defaults out of the box
  • Owner-configurable emergency policy — book on break, refer to partner, or call you first
  • Emergency call-out + per-hour pricing baked into the prompt
  • Gas-Safe / Part P certs respected when dispatching
Proof vertical · Solicitors

High-street & family law

Triages new-matter calls, books the fee-earner with the right specialism, and reads back a callback time the client actually keeps.

  • PIN-gated callback rebook
  • Action audit log on every high-stakes change
  • Cross-tenant isolation enforced at the database
Proof vertical · Local services

Cleaners · mobile mechanics · mobile valeting

Quote → book → dispatch in one call. Late-predict texts the customer before they have to ring you to ask where the van is.

  • Auto-geofence on job schedule
  • Crew app for the van, location-aware
  • SMS — no app for the customer to install
Under the hood

I don’t just take the call. I make the right call.

The right person, not the nearest phone.

A new job doesn’t go to a group chat. I check who has the right skills, whose diary is actually free, and who’s closest to the postcode — so the job’s done sooner, the van drives fewer miles, and the customer opens the door to the person they asked for.

Dan’s diary12:0013:0014:30 · free16:00
  • Right skills
  • Diary free
  • Closest to the job
  • Customer's favourite

The quote lands while they’re still keen.

I know your services, your prices and your rules — so I can price the job on the call and text the quote there and then. Or, when you’d rather have the final say, I hand it to you nine-tenths assembled: you check it, tap send. Quotes out in minutes — not Sunday night at the kitchen table.

QuoteQ-0007
Total£2,270
Send it on the callPass it to me first— your rules, per service

A receptionist you can audit

Nothing commits without a spoken read-back and your PIN — and every action is logged, so you always know exactly what happened and when.

Automations that close loops

Appointment reminders, review requests, quote chases, invoice nags — installed in one click, fired without you thinking about them.

From call to invoice

Prices agreed on the call land straight on a draft invoice — ready to send before you’ve washed your hands. Finalising reads the figure back and needs your PIN.

“We were missing four or five calls a day after the office closed. Loyal picks them up, books the job, and the engineer’s on his way before I’ve finished my tea.”
Owner · Cardiff trade business · pilot since 2026
Pricing · from £29 a month

Less than half a missed call a day.

Four plans · pick your call volume

Starter
£29/mo

For a single van

Start free →
Recommended
Standard
£79/mo

Most trades land here

Start free →
Pro
£149/mo

Cymraeg + Smart Dispatch

Start free →
Premium
£349/mo

Multi-crew operations

Start free →
  • 24/7 answering on every plan
  • Booking + SMS confirmation from the first call
  • Operator mode — run your day by voiceStandard up
  • Smart Dispatch + CymraegPro up

One-off install from £49. Cancel any time, 30-day money-back.

FAQ

The questions you were going to ask.

A real secretary costs you about £2,281 a month once you add NI, pension and a desk — and covers a quarter of the week. Sarah is £149 a month and covers all of it — every Saturday morning at 7am, every Tuesday at 11pm. The maths writes itself.

One last thing

The next call you miss is the one you’ll think about in bed tonight.

Hear Loyal book a job. Decide in ninety seconds.